FAQ

Bulk SMS is a service that allows you to send thousands of SMS messages to multiple recipients at once. Our platform provides a simple interface where you can upload contact lists, write your message, and send them instantly. Messages are delivered reliably with high success rates.

Our pricing is flexible and depends on volume. We offer pay-as-you-go pricing, monthly subscriptions, and custom enterprise plans. Contact our sales team for specific quotes. Bulk orders get significant discounts.

Most SMS messages are delivered within seconds. Delivery time depends on the recipient's network provider. We provide delivery reports showing the status of each message sent.

Yes! Our platform allows you to schedule SMS messages to be sent at a specific date and time. This is useful for sending time-sensitive campaigns or messages at optimal times for your audience.

Yes, we provide REST API and SOAP APIs for seamless integration with your applications. Our API documentation is comprehensive with code examples for popular programming languages.

We guarantee 99% delivery success rate with our reliable network of carrier partners. For any failed deliveries, we provide detailed reports and credit back your account.

Yes, security is our top priority. We use 256-bit SSL encryption, regular security audits, and comply with international data protection standards. Your data is never shared with third parties.

Our support team is available Monday to Friday, 9:00 AM to 6:00 PM IST. We provide support via email, phone, and live chat. For critical issues, premium customers get 24/7 support.

Yes, unused credits can be refunded within 30 days of purchase. Refer to our Refund Policy for complete terms and conditions. Contact support for refund requests.

Yes! New users get free trial credits to test our service. Sign up and get instant credits to send your first messages. No credit card required for the trial.